Refund Policy
Last updated: 2026
1. Overview
RadioPilot.online provides independent radio support services through expert consultation and guidance. We are committed to ensuring customer satisfaction with our services.
2. Service Satisfaction
If you are not satisfied with the support or guidance provided, we encourage you to contact us directly at support@radiopilot.online or call 1-800-RADIO-01. We will work with you to address your concerns and ensure you receive the best possible service.
3. Contact Request Cancellation
If you submit a support request through our contact form and wish to cancel before receiving a response from our specialists, you may contact us to cancel your request. Please note that if we have already begun providing services or specialized guidance, a partial fee may apply based on work completed.
4. Service Quality Guarantee
We stand behind the quality of our expert guidance. If you believe our service did not meet professional standards or if you're unsatisfied with the support provided, please contact us within 14 days of service delivery to discuss your concerns.
5. How to Request Cancellation or Refund
To request cancellation of a service request or to discuss a refund:
- Email us at support@radiopilot.online with your request details
- Call us at 1-800-RADIO-01 to speak with a specialist
- Include your original request information and reason for cancellation
6. Timing
Refund requests must be made within 30 days of the original service request or support contact. Requests made after this period may not be eligible for refund.
7. Contact Information
For questions about our refund policy or to initiate a refund request, please reach out:
Email: support@radiopilot.online
Phone: 1-800-RADIO-01